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New 2026-10-07: this page didn’t exist before — storefront announcements weren’t documented anywhere.
You can show a short message, with an optional image, to customers on your storefront — either to everyone, or to one specific customer.

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Before you begin

Setting either kind of announcement requires a supplier administrator.

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Set a message for every customer

  1. Go to Settings → Branding.
  2. Scroll to the Announcement section, enter your message, and optionally add an image (JPG, PNG or WebP, up to 50 MB).
  3. Select Save changes.

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Set a message for one customer

  1. Go to that customer’s detail page and open the Announcements tab.
  2. Enter a message and optional image, the same way as above.
  3. Select Save changes.
A customer with their own message set sees only that message — it replaces your general announcement for them, rather than showing both. Clearing a customer’s message (leaving it blank, with no image) reveals your general announcement again, if you have one.

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There’s no scheduling

An announcement is simply on (it has text or an image) or off (it doesn’t) — there’s no start/end date or expiry.

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Where customers see it

As a banner across the top of your storefront’s home page, with your image (or a generic icon if you didn’t add one) and your text. A customer can dismiss it, but only for that visit — it comes back if they reload the page or return later.