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Void is currently the only way to reverse an invoice in FikaTrade — there’s no edit, cancel, or credit note action.

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Before you begin

Any team member can void an invoice, as long as it isn’t already Paid or Voided, and no payment collection is currently in progress against it.

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Steps

  1. Open the invoice from its order.
  2. Select Void Invoice.

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What happens

  • The invoice moves to Voided — a final state; it can’t be un-voided.
  • If the invoice was synced to Xero, the corresponding Xero invoice is voided too.
  • If the order has no other finalized invoice, it reverts to Placed, so you can approve it again to issue a new invoice.

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What voiding doesn’t do

Voiding doesn’t create a credit note, doesn’t automatically refund any payment already collected, and doesn’t edit the invoice — it only ever replaces it with a fresh one via a new approval, if you choose to re-approve the order.