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A pricing group is a named set of products and prices that you assign customers to.

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Before you begin

Any team member can view, create, edit or remove pricing groups — there’s no supplier-administrator-only restriction on pricing.

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View your pricing groups

Go to Pricing. The list shows each group’s name, and how many products and customers are assigned to it. You can search by name and sort by name, product count, or customer count.

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Create a pricing group

  1. Select New pricing group.
  2. Enter a name — this is the only required field. Names must be unique among your active pricing groups.
  3. Optionally, add products with prices and assign customers in the same form — see Add products and prices to a pricing group and Assign pricing to customers.
  4. Select Save pricing group.
Changes you make in this form — renaming, adding or removing products or customers — aren’t applied until you save.

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Rename a pricing group

Open the group and change its name in the same form used to create one.

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Remove a pricing group

Open the group and select Delete. You’ll see a warning that this permanently removes the group.
Deleting a pricing group doesn’t just remove the group — it also clears the pricing group assignment for every customer currently on it, silently. Those customers are left with no pricing group assigned at all, which means they can’t order anything (see Product availability and missing prices) until you assign them to another group. There’s no separate warning about this beyond the general delete confirmation, so check who’s assigned to a group before deleting it.
Deleting a pricing group doesn’t affect historical orders or invoices — the prices on past orders are locked in regardless of what happens to the group afterwards.

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Your default pricing group

One of your pricing groups acts as your default — customers assigned to it automatically get every Available product at its base price, without needing to be added to the group individually. FikaTrade doesn’t label a group “Default” anywhere in the interface; there’s no visible badge distinguishing it from any other group.
We haven’t been able to confirm exactly how a new supplier’s default pricing group is first set up, or whether one is created automatically — if you can’t tell which of your groups is the default one, or need one set up, contact FikaTrade.
The one restriction on deletion: you can’t delete your default pricing group — you’ll see “The default pricing group cannot be deleted.”