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FikaTrade’s delivery feature covers two things: configuring where and when you deliver, and tracking specific orders through delivery runs to a recorded outcome.

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What this covers

  • Delivery configuration — the zones you deliver to, your recurring delivery schedule, delivery fees, and dates you don’t deliver. See Set up delivery zones, schedules and fees.
  • Delivery runs — grouping specific orders by delivery date and zone, with a driver name, and tracking the run through to completion. See Create and manage delivery runs.
  • Delivery status — recording whether a specific order was delivered or not, with a recipient name, driver name and notes. See Record delivery status.

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What this doesn’t cover

FikaTrade doesn’t currently have a picking or packing workflow, picking slips, backorders, product substitutions, or partial fulfilment of an order’s quantities. There’s no separate “fulfilment” concept beyond an order’s chosen method — Pickup or Delivery — set by the customer at checkout. If your business needs to track picking or packing internally, that currently happens outside FikaTrade.

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Before you begin

Every delivery action — configuring zones, schedules, fees and non-delivery dates, and creating or managing delivery runs — requires a supplier administrator account. There’s no lesser access level for delivery.

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How it fits together

A delivery run’s own status and an individual order’s delivery status are tracked separately — see Delivery and run statuses for how they relate, and how both differ from order, invoice and payment status.

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Where you manage this

Go to Delivery in your supplier workspace to see and manage delivery runs. Go to Settings → Delivery to configure zones, schedules, fees and non-delivery dates.