Skip to main content
Open an order from your order list to see everything on it before deciding whether to approve, reject or cancel it.

​
Before you begin

Any team member can view and review an order.

​
What’s on an order

  • The customer, and who placed the order
  • Payment method
  • Status
  • Each line: product, quantity, unit price
  • A delivery line, if the order includes delivery
  • Subtotal (ex-GST), GST, and total
  • Delivery date, delivery instructions, and delivery status, if the order’s fulfilment method is Delivery — see Delivery overview

​
What to check

  • Quantities and products — make sure each line reflects what you can actually supply.
  • Total — the subtotal, GST and total shown are calculated automatically from the order lines; there’s nothing to manually verify beyond the lines themselves adding up correctly.
  • Customer and payment method — confirm this is the customer and payment arrangement you expect.
There’s no separate matching or exception step to work through — every order arrives already linked to a known customer and known products (see How orders enter FikaTrade), so there’s nothing to confirm beyond reviewing the order as it stands. If something on the order looks wrong, correct it directly — see Edit an order.

​
What happens next

Once you’re satisfied, approve, reject or cancel the order — see Approve, reject or cancel an order.