Before you begin
Any team member — Admin (supplier administrator) or Employee — can view, add, edit and archive products. There’s no supplier-administrator-only restriction on product management.Find a product
Go to Products. The list shows each product’s thumbnail image, code, name, base price (ex-GST), tax setting, and status (Available or Unavailable). You can filter by category, sales account or pricing group, and sort by base price, tax or availability. There’s no free-text search — use the filters to narrow the list. You can select multiple products to bulk-update or bulk-delete them.Add a product
- Select New product.
- Enter a Code and Name — both required.
- Optionally add:
- An image
- A Base Price (ex-GST)
- A description
- One or more categories
- A sales account
- A tax setting
- Set Availability to Available or Unavailable.
- Save the product.
Edit a product
Open a product from your list and update any field. Changing a product’s name, code, price or tax setting only affects future orders — past orders keep a snapshot of the product details as they were when the order was placed, so editing a product never changes historical order or invoice records.Archive a product
Removing a product uses different behaviour depending on its order history:- If the product has never been ordered, removing it deletes the record permanently.
- If the product has order history, removing it archives the record instead, so past orders keep their details intact. An archived product is marked inactive and no longer appears to customers.