Before you begin
Any team member can view an invoice. Which actions are available to you depends on the invoice’s status and channel — see below.Find an invoice
Open the order from your order list, then go to its Invoice view. If the order has been approved, its invoice is shown there.What an invoice shows
- Which order it’s for
- Whether it was created in FikaTrade only, or also in Xero (and its Xero reference, if so)
- Its status
- Its amount (ex-GST)
Available actions
Which of these you see depends on the invoice’s current status and channel:- Send Invoice — finalizes a draft invoice. In practice, this has usually already happened automatically as part of approving the order — see How invoices are created.
- Collect Payment — starts payment collection from the customer through FikaTrade.
- Mark as Paid — records the invoice as paid outside FikaTrade. Only available for FikaTrade-only (non-Xero) invoices where payment collection isn’t enabled for that customer.
- Void Invoice — see Void an invoice.

