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Go to Settings → Delivery to configure zones, schedules, fees and non-delivery dates. Each is its own screen.

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Before you begin

All four screens require a supplier administrator account.

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Zones

Go to Settings → Delivery → Zones. A zone is a named group of postcodes.
  1. Enter a Zone name.
  2. Add postcodes using the postcode picker — you can select whole States and Territories, search and add all postcodes for a Suburb, or browse and select individual Postcodes.
  3. A postcode already used by another zone can’t be added again — zones can’t share postcodes.
  4. Toggle Active and save.
A customer’s zone is determined by the postcode on their delivery address — not something you assign directly on the customer record.

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Schedules

Go to Settings → Delivery → Schedules. A schedule is a named set of recurring delivery days.
  1. Enter a Schedule name.
  2. Select the Days you deliver.
  3. For each selected day, set a Cutoff time and a Lead time (how far ahead of delivery the cutoff applies — shown as “Same day”, “1 day before”, and so on).
  4. Toggle Active and save.

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Fees

Go to Settings → Delivery → Fees. A fee applies to a zone, and optionally to one specific schedule within it.
  1. Choose a Zone.
  2. Choose a Schedule, or leave it set to All schedules to apply the fee across every schedule in that zone.
  3. Enter a flat delivery fee amount, and optionally a Free over amount — orders above that amount aren’t charged the fee.
  4. Toggle Active and save.

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Non-delivery dates

Go to Settings → Delivery → Non-delivery dates. Use this to block a specific date from delivery entirely.
  1. Choose a Date.
  2. Optionally add a reason.
  3. Save.
A non-delivery date is enforced, not just informational — no order can be added to a delivery run scheduled for that date, and a run can’t be created for it either, since it would have no eligible orders.

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Deleting an entry

Any zone, schedule, fee or non-delivery date can be deleted from its own edit screen.