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FikaTrade is an order management, invoicing and payments platform for wholesale suppliers. It’s built around your business — you keep your own customer relationships, your own pricing, and your own brand, while FikaTrade runs the operational side of trading with your customers.

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Suppliers and customers

In FikaTrade, you are the supplier — the business selling products. The businesses that buy from you (cafes, restaurants, retailers and other venues) are your customers. Each customer you add is linked to your supplier company with its own commercial terms and pricing.

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What your team will use FikaTrade for

Once set up, your team can use FikaTrade to:
  • Manage your customer list and their commercial terms
  • Manage your product catalogue and pricing, including customer-specific pricing
  • Receive and review orders from customers
  • Create and track invoices
  • Collect payment from customers and track your payouts
  • Manage which team members have access, and what they can do

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How supplier teams use the platform

Everyone on your team who needs access to FikaTrade is added as a team member of your supplier company. A supplier administrator can configure company settings and manage who has access; other team members can use the day-to-day workspace features. See Invite and manage team members for the verified differences between these two levels of access.

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Before you can process live orders

Before your business can start taking real orders through FikaTrade, you’ll need to complete a short setup process: creating your account, configuring your company details, inviting any team members you need, and preparing the customer, product and pricing information FikaTrade will use. The rest of this section walks through that setup, and Supplier setup checklist summarises what’s required before you go live.