Skip to main content
Find the area you need help with below. Each links to detailed troubleshooting for that part of FikaTrade.

​
Account and supplier access

Sign-in issues, invitations, and finding a supplier’s shop. Account and supplier access troubleshooting

​
Ordering

Products not visible, cart issues, and problems submitting an order. Ordering troubleshooting

​
Payments and invoices

Payment method setup, PayTo and card issues, failed payments, and invoices. Payment and invoice troubleshooting

​
If this doesn’t cover your issue

For anything about your order or account, contact your supplier — they manage your pricing, products and commercial terms directly. Contact FikaTrade for issues with the platform itself that your supplier can’t resolve.