What you see
An important gap
Payment failed only appears if a payment that had already succeeded is later reversed — for example, if your bank returns a PayTo collection or a card charge is reversed. If your first payment attempt on an order doesn’t succeed straight away, your order’s status doesn’t change to show this — it stays as Placed or Accepted with no visible signal that anything went wrong. If your order looks stuck without moving to Paid, contact your supplier rather than assuming FikaTrade will show you a failure.How this differs from other statuses
- Order status — the same status shown above tracks your order overall; see View orders and statuses for the full list (Placed, Accepted, Paid, Payment failed, Denied, Cancelled).
- PayTo agreement status (Pending, Active, Paused, Cancelled, Expired, Rejected) is about your standing PayTo authorisation, not any individual order or payment — see Payment methods.
- There’s no separate invoice status shown to you beyond the order status above — see View invoices and payment history.