Payments and invoices overview

When you order from a supplier on FikaTrade, payment is collected against the invoice created from your order — usually by your supplier, not by an action you take yourself.

Payment methods

Two payment methods can be used: PayTo and card. Neither is something you set up entirely on your own — see Payment methods for exactly what your supplier does and what you do.

How payment relates to your order

There’s no separate invoice screen — an order and its invoice are shown together on the order’s detail page. See View invoices and payment history.

When you’re charged

Your supplier (or an automatic process on their side) starts payment collection once your order is approved and invoiced — it isn’t something you trigger by placing an order. See When and how you’re charged.

Where you see payment status

Payment status isn’t shown separately from your order’s status — check your order for Paid or Payment failed. See View orders and statuses and Payment statuses.

If payment fails

There’s no retry button on your side — see Resolve a failed payment for what to check and when to contact your supplier.

What’s controlled by your supplier

Your supplier sets up your payment methods, decides when to collect payment, and handles any refund. You can view and manage what’s already set up (see Payment methods), but you can’t add a new payment method yourself.

The lifecycle

Order placed → Approved by supplier → Invoice created
  → Supplier starts payment collection
  → Paid, or Payment failed

Overview

Getting started

Ordering