> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fikatrade.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payouts and settlement

> How collected payments reach your settlement bank account, and what's included.

A payout is how the money from your customers' payments actually reaches your bank account.

## What a payout represents

A payout is a batch transfer to your settlement bank account, made up of one or more of your Collected payments. FikaTrade groups the **full amount** of every eligible payment into the payout — nothing is deducted from it, and a payout can't be zero or negative.

## Eligible funds

A payment becomes eligible for a payout once it's Collected. Payments that are still Collecting, have Failed, or have been reversed aren't included.

## Timing

FikaTrade processes payouts for your business as a batch. The product doesn't currently offer a way to change payout frequency or request an immediate payout yourself — payout timing is managed by FikaTrade.

## Where you see payout information

FikaTrade doesn't currently have a dedicated payout list or statement view for suppliers. What you can see is:

* Your settlement bank account, at **Settings → Payouts** — see [Set up payment collection](/supplier-guide/payments/set-up-payment-collection).
* Per-payment payout status, on the **Transactions** page, using the Payout pending / Payout succeeded / Payout failed / Payout reversed indicators — see [Payment statuses](/supplier-guide/payments/payment-statuses).

## If a payout fails

A payout can fail — for example, if your bank account details are no longer valid. FikaTrade doesn't currently surface a detailed failure reason to suppliers for this; if you notice a payment stuck showing "Payout failed," check that your settlement bank account details at Settings → Payouts are current, and contact FikaTrade support if they are.

## Related guides

* [Set up payment collection](/supplier-guide/payments/set-up-payment-collection)
* [Payment statuses](/supplier-guide/payments/payment-statuses)
* [Reconcile payments and payouts](/supplier-guide/payments/reconcile-payments-and-payouts)