> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fikatrade.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Approve, reject or cancel an order

> The three actions available on a Placed order, and how they differ.

An order in **Placed** status has three possible outcomes. Each is a distinct action with a different result — they aren't interchangeable.

## Before you begin

Any team member in your supplier workspace can approve, reject or cancel an order.

## Approve

Select **Approve** on an order you're ready to fulfil.

This creates and finalizes an invoice for the order, and queues payment collection from the customer. The order moves to **Accepted**. This is the same thing that happens automatically for auto-accept customers — see [How orders enter FikaTrade](/supplier-guide/orders/how-orders-enter).

Once approved, the order is locked — see [Edit an order](/supplier-guide/orders/edit-an-order).

## Reject

Select **Reject** on an order you don't intend to fulfil at all — for example, if you can't supply what was ordered.

The order moves to **Denied**. No invoice is created.

## Cancel

Select **Cancel** to stop an order before it's been invoiced — for example, if a customer asks you to cancel it, or it was placed in error.

The order moves to **Cancelled**. Like Reject, this only works before the order has an invoice — once approved, use invoicing to make further changes instead.

## Reject vs. Cancel

Both stop an order from proceeding to an invoice, and neither currently distinguishes itself further in the product beyond the resulting status — use **Reject** when you're actively declining to supply the order, and **Cancel** when the order is simply no longer needed (for example, at a customer's request).

## What happens next

None of these three actions can be reversed — an order that's been approved, rejected or cancelled stays in that status.

## Related guides

* [Review an order](/supplier-guide/orders/review-an-order)
* [Order statuses](/supplier-guide/orders/order-statuses)