> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fikatrade.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delivery overview

> What FikaTrade's delivery feature covers — and what it doesn't.

FikaTrade's delivery feature covers two things: configuring where and when you deliver, and tracking specific orders through delivery runs to a recorded outcome.

## What this covers

* **Delivery configuration** — the zones you deliver to, your recurring delivery schedule, delivery fees, and dates you don't deliver. See [Set up delivery zones, schedules and fees](/supplier-guide/delivery/set-up-zones-schedules-and-fees).
* **Delivery runs** — grouping specific orders by delivery date and zone, with a driver name, and tracking the run through to completion. See [Create and manage delivery runs](/supplier-guide/delivery/create-and-manage-delivery-runs).
* **Delivery status** — recording whether a specific order was delivered or not, with a recipient name, driver name and notes. See [Record delivery status](/supplier-guide/delivery/record-delivery-status).

## What this doesn't cover

FikaTrade doesn't currently have a picking or packing workflow, picking slips, backorders, product substitutions, or partial fulfilment of an order's quantities. There's no separate "fulfilment" concept beyond an order's chosen method — **Pickup** or **Delivery** — set by the customer at checkout. If your business needs to track picking or packing internally, that currently happens outside FikaTrade.

## Before you begin

Every delivery action — configuring zones, schedules, fees and non-delivery dates, and creating or managing delivery runs — requires a **supplier administrator** account. There's no lesser access level for delivery.

## How it fits together

```text theme={null}
Order placed with Delivery as its fulfilment method
  → Order approved
  → Added to a delivery run (by delivery date and zone)
  → Run progresses: Planned → Out for delivery → Completed
  → Delivery status recorded per order: Delivered or Failed
```

A delivery run's own status and an individual order's delivery status are tracked separately — see [Delivery and run statuses](/supplier-guide/delivery/statuses) for how they relate, and how both differ from order, invoice and payment status.

## Where you manage this

Go to **Delivery** in your supplier workspace to see and manage delivery runs. Go to **Settings → Delivery** to configure zones, schedules, fees and non-delivery dates.

## Related guides

* [Set up delivery zones, schedules and fees](/supplier-guide/delivery/set-up-zones-schedules-and-fees)
* [Create and manage delivery runs](/supplier-guide/delivery/create-and-manage-delivery-runs)
* [Record delivery status](/supplier-guide/delivery/record-delivery-status)
* [Orders overview](/supplier-guide/orders/overview)