> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fikatrade.com/llms.txt
> Use this file to discover all available pages before exploring further.

# View invoices and payment history

> Where to find an invoice, what it shows, and why there's no separate payment history or refund screen.

An invoice isn't a separate document in FikaTrade — it's shown as part of your order.

## Where to find an invoice

Go to **Orders**, open the order, and its invoice information is shown on the same page — there's no separate invoice list or invoice number to search by. See [View orders and statuses](/customer-guide/ordering/view-orders-and-statuses) for how to find the order itself.

## What's shown

On an order that's been invoiced, you'll see:

* **Invoice issued** — when the invoice was created.
* **Payment method** — which method was used or is set to be used.
* **Status** — the order's status, which also tells you whether it's been paid; see [Payment statuses](/customer-guide/payments/payment-statuses).

FikaTrade doesn't show an invoice number, a due date, a running balance, or a downloadable PDF — none of these currently exist in the product, for either you or your supplier. If you need any of these for your own records, ask your supplier directly.

## Due dates and payment terms

There's no due date shown anywhere in your account. Payment terms are something your supplier manages on their side; contact them if you need to understand when you'll be charged.

## Payment history

There's no dedicated payment history page. To check on a past payment, open the relevant order — its status is the only record of whether it was paid.

## Refunds and credits

FikaTrade doesn't have a refund or credit screen for customers. If a payment is reversed, the only sign you'll see is the order's status changing to **Payment failed** — there's no separate "Refunded" label, reason, or amount shown. If you're expecting a refund or credit, contact your supplier directly; refunds are arranged with them, not through FikaTrade.

## Related guides

* [View orders and statuses](/customer-guide/ordering/view-orders-and-statuses)
* [Payment statuses](/customer-guide/payments/payment-statuses)
* [Payment and invoice troubleshooting](/customer-guide/payments/troubleshooting)